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Wednesday, February 06, 2008

solicitation

Hi, all. I hate to do this, but I'm in a bit of a pinch. I'm writing a story for Monday on diners who use OpenTable.com to make reservations. Restaurants I have, but diners I need. A couple of restaurant managers are tracking people down, but it's harder than you think to find strangers to quote!
Do you use OpenTable? What do you think? Drop me an e-mail (sromine [at] enquirer [dot] com)
Thank you in advance, and forgive the intrusion.


10 Comments:

at 12:37 AM Anonymous CH said...

Stepf,

We use Open Table, usually to find which restaurants are too busy and which can seat us at the time we wish to eat. Once we choose a restaurant we usually call and book in person, however. We tend to dine out frequently and like the 'personal touch' of booking directly. Every once in a while we do book through Open Table though, especially when we are quite busy.

We do use Open Table a great deal when travelling, however.

 
at 8:31 AM Anonymous Chris said...

Stepf- We have used Open Table, and we've been very happy with it. One question I have about Open Table that you might be able to answer in your story- do restaurants list all available reservations on Open Table, or just a certain portion of their reservations? For example- I've tried to make a reservation on Open Table, and it has said that there were none available. Then, I tried calling the restaurant directly, and there were plenty of openings. Was this an aberration, or is this the norm? If it is the norm, it might be worth telling people not to give up if there is nothing available on Open Table.

 
at 9:27 AM Anonymous TJ Jackson said...

Ya'all are OK with paying a fee for what is normally available for free, ie a reservation?

I'd like to sell you some air, as well....:-)

 
at 9:45 AM Anonymous Chris said...

Open Table is free.

 
at 10:54 AM Blogger Stepf said...

Thanks to all the readers who responded. And Chris: That's a great question. I'll ask today. Last night I went to Morton's to see how it works from the business end. The system is quite helpful, the manager said.
TJ: OpenTable is free, and you earn points based on how often you book.

 
at 11:13 AM Anonymous JK said...

I use Open Table extensively and have never had a problem...I have more confidence the reservation will actually be entered than when I call. I hosted a group in Las Vegas and it was convenient to send them copies of the reservations as well as the email reminder.

I am also interested to know if restaurants block out certain times.

 
at 1:10 PM Anonymous Miller'sTale said...

I've used it in other cities, and would use it more in Cincinnati if I felt the available options were more budget friendly. They aren't exactly "everyday" restaurants as much as they are special occasion places for my budget. And when its a special occasion, I don't mind waiting for a table as a chance to talk or catch up.

If more everyday places were options, I'd use it all the time!

 
at 1:20 PM Anonymous TJ Jackson said...

Erk, sorry....I thought they charged a fee. Mucho apologeto :-)

 
at 2:03 PM Blogger Stepf said...

No worries, TJ. :) So about that air you have for sale...

 
at 3:15 PM Blogger Stepf said...

thanks to all the kind readers who helped me. the story runs tuesday

 
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