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Wednesday, January 09, 2008

Javier's

Rumor has it (and the Ohio Department of Liquor Control Web site confirms it) that Javier's is seeking a liquor license.
Could this mean that dinner hours are coming soon? At the very least, it means margaritas with your burritos! We'll find out!


6 Comments:

at 7:27 PM Anonymous Anonymous said...

I thought Javier's was an excellent place until I went with a group of co-workers and one of the ladies had never been and was not clear on how ordering works. The man taking her order BARKED at her when she ask them to hold the onions on her order. Of course she was startled and did not hear what he told her to do next. She asked him to repeat what he had said...he was VERY offended by this...he handed back her credit card and said "you can leave now" we were all mortified...we all ended up leaving thinking What the heck just happened.... I will never, ever go back to that place margarita's or not. It's a shame because I loved that red tea stuff..... but there is no need to treat anyone like that,the poor woman did nothing wrong... we all have bad days but you just can't treat customers like that....
In fairness the food was always good.....

 
at 10:24 AM Blogger Mary said...

Oh my, that's a terrible story. He sounds like the soup Nazi. "No soup for you!"

 
at 11:02 AM Anonymous FoodieToo said...

I am completely surprised by that. I have been eating at Javier's since 2001ish and have always found the service to be amazing. I can't imagine that the owner would be on board with that at all.

Do you know if she told the owner or asked for him?

 
at 11:29 AM Anonymous Anonymous said...

LOL It felt like the soup nazi for sure! One of the folks in our party was pretty sure it WAS the owner...which made things even worse. Our co-worker was pretty much asked to leave and things happened kinda fast so we did not ask for the manager. In hindsight though I wish we did because I can't 100% confirm it was the manager. I had been to the new location serveal times and enjoyed the food...(and that red tea drink :-) very much, but in good faith I just can't go back to someplace that treated someone like that. I understand if people have had nothing but good experiences there, and I hope that continues but I think it is also improtant to share when you have had a bad experience as well.

Cheers-
CC

 
at 9:59 PM Anonymous Anonymous said...

I am not suprised. I have been rushed along sometimes with little time to even get my order out....the food is pretty good though... but I am sorry you had to have that experience.

 
at 9:48 AM Blogger cincyfoodie said...

There are always two sides to every story. My husband, Javier, is the man whom "anonymous" has written these nasty blogs about. Javier is the owner and manager of Javier's Mexican Restaurant, a downtown favorite since
2001. It is a local, privately owned family business, and Javier and his dedicated staff have worked their butts off to make a go of the place. (Which, I'm happy to report, they have done successfully for 8+ years!). Every so often,(as anyone in customer service knows), Javier comes home with a story about some outrageous treatment he had to grin and bear at the restaurant. I actually remember his telling me about two women who were extremely rude to him one day who sound just like "anonymous". Their attitude and manner were abusive to Javier, and after they started yelling at him, he handed them back their credit card and told them that if they were not happy at his restaurant, they were free to take their business elsewhere. Now I know Javier well (obviously), and in all of his years as owner of Javier's, he has done this only a couple of times to outrageously rude customers. In fact, on the day in question when "anonymous" came to dine, there were two lawyers in line behind her who immediately stepped up and told Javier not to worry, that they would be more then happy to back him up on the fact that those two women were clearly in the wrong.
My advice to current and future patrons is to come and judge for yourself.

And by the way, the rumor about the liquor license is true.

Cheers!

 
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